Terms and Conditions

  1. Our Terms
  • These terms
  • What these terms cover.

These are the terms and conditions on which we supply products to you a consumer.

  • You are a customer or a consumer if:
    You are an individual.
    • You are buying products from us wholly or mainly for your personal use (not for use in connection with your trade, business, craft or profession).
    Provisions specific to business customers are provided with individual business enquiries.
  • Why you should read them.

Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.

  1. Information about us and how to contact us
    • Who we are?

The Motleys is a registered trademark of Bright Potato Ltd. All rights reserved.

Bright Potato Ltd. is a company registered in England and Wales. Our company registration number is 08408959 and our registered office is at 42 Clifford road, Middlesex – Wembley, England HA0 1AE.

Our registered VAT number is GB 190140243

  • How to contact us.

You can contact us writing to us at [email protected].

  • How we may contact you.

If we have to contact you, we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.

  • “Writing” includes emails.

When we use the words “writing” or “written” in these terms, this includes emails.

  1. Our contract with you
    • How we will accept your order.

Our acceptance of your order will take place when you complete the checkout process and pay for your order, at which point a contract will come into existence between you and us.

  • If we cannot proceed with your order.

If we are unable to proceed with your order, we will inform you of this and will offer you a full refund for the product or a similar replacement. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because (if applicable) a credit reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the product.

  • Your order number.

We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.

  1. Our products
    • Products may vary slightly from their pictures.

The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images. Although we have made every effort to be as accurate as possible because some of our products are handmade, all sizes, weights, capacities, dimensions and measurements indicated on our website may vary slightly.

  • For all products made from natural materials, such as leather or wood, it is not possible to guarantee the Goods supplied will have the same colour, shade and pattern or finish as shown on the website, due to the inherent nature of such materials. Also, we cannot guarantee to match products exactly which have been ordered at different times.
  • Product packaging may vary.

The packaging of the product may vary from that shown in images on our website

  • Product Usage

The Motleys are not toys, there intended use is as a decorative item for interior settings. No liability shall be held against improper use.

  1. Your rights to make changes.

If you wish to make a change to the product you have ordered, please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.

  1. Our rights to make changes
    • Minor changes to the products.

We may change the product:

  1. to reflect changes in relevant laws and regulatory requirements; and
  2. to implement minor technical adjustments and improvements, for example, to address any safety issues.
    • More significant changes to the products and these terms.

We may make the following changes to these terms or the product, but if we do so we will notify you before the changes take effect:

  1. Where the product specification changes significantly; and
  2. Where the delivery of the product cannot be carried out in accordance with our usual delivery times.
    In the circumstances above, we will discuss with you on the best options available to you.
  3. Providing the products
    • Delivery costs.

The costs of delivery will be as displayed to you on our website, which may be subject to change. In the event of any change, you will have the right to terminate the contract with us so long as you inform us within 14 days of receiving our notification of the change in the delivery costs.

  • When we will provide the products.

After you complete the checkout process and pay for your order, we will endeavour to let you know an estimate of when we are likely to provide the products to you.

  • We are not responsible for delays outside our control.

As we do not manufacture the products we supply, if our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.

  • If you are not at home when the product is delivered.If no one is available at your address to take delivery and the products cannot be posted through your letterbox, our delivery partner will leave you a note informing you of how to rearrange delivery or collect the products from a local depot.
  • If you do not re-arrange delivery.

If you do not collect the products from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract and clause 11.2 will apply.

  • When you become responsible for the goods.

A product which is goods will be your responsibility from the time we deliver the product to the address you gave us or you or a carrier organised by you collect it from us pursuant to your instructions. This includes instructions by you to the courier to leave the product at an alternative location.

  • When you own goods.

You own a product which is goods once we have received payment in full.

  • What will happen if you do not give the required information to us.

We may need certain information from you so that we can supply the products to you, for example, contact details or special access arrangements; access to flats/apartments etc. We will contact you to ask for any information we require that has not already been provided. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract (and clause 11.2 will apply) or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for not supplying the products if this is caused by you not giving us the information we need within a reasonable time of us asking for it.

  • Reasons we may suspend the supply of products to you.

We may have to suspend the supply of a product to:

  1. deal with technical problems or make minor technical changes;
  2. update the product to reflect changes in relevant laws and regulatory requirements;
  3. discontinuation by the manufacturer.
    • Your rights if we suspend the supply of products.

We will contact you in advance to tell you we will be suspending supply of the product unless the problem is urgent or an emergency. If we have to suspend the product, we will adjust the price so that you do not pay for products while they are suspended. You may contact us to end the contract for a product if we suspend it, or tell you we are going to suspend it, in each case for a period of more than 14 days and we will refund any sums you have paid in advance for the product in respect of the period after you end the contract.

  1. Delivery
    • Delivery options.

In most cases, the email confirming your Order will state your chosen method of delivery for the product ordered. Please note that unless the product is in stock, the production time is in addition to delivery time. Our delivery charges are calculated by volume, weight, and destination country. We review our delivery charges regularly to ensure that they are as competitive as possible.

All our deliveries, both UK and international are covered by goods in transit insurance.

  • Orders of multiple items.

If your Order is for multiple products, we will send these out to you in one delivery as soon as they all arrive at our warehouse and they have been quality checked.

  • Back-orders.

If we do not have the item in stock, then normally we will allow you to purchase the item on ‘backorder’.

If you see the message “Available on backorder” displayed (the message will be displayed before you click the button to add the item to your cart) then this means that we do not have the item currently in stock but you can order and pay for the item for future delivery.

Goods ordered on backorder will be delivered after we obtain them from our supplier, which is usually within about 8-10 weeks, but it can often be sooner if we have an order already on the way.

If your goods are on back-order we will contact you with an update on their status and when your order will be ready for dispatch.

  • Disclosure of information.

Please note that your contact details will be provided to the courier company and in some cases displayed on your delivery items so that they can contact you if needed.

  • Standard UK delivery.

Standard delivery offers delivery of the Goods to the door of the delivery address you provide to us when you place your Order (if the destination is an apartment, flat or complex, the Goods will be delivered inside the entrance to the building where possible).

  • Standard International Delivery.

Our standard shipping for in-stock smaller Goods will typically be 2 to 9 working days from confirmation of your Order,

  • Taxes for International Deliveries.

International deliveries do not include customs and clearance fees, duties and taxes, road tax (applicable in Turkey) or quarantine and fumigation fees (mainly Australia) which are payable by the customer prior to their delivery. Failure to make payment will result in delays and potential storage fees of which Bright Potato Ltd. cannot be held responsible and ultimately the return of the Goods and further costs accrued. The customer is fully responsible for checking their country’s unique policies and rulings with regards to import. We cannot be held responsible for any costs incurred from the release of goods from any customs office. Preparation of export documentation can sometimes cause delays (approximately 5-10 working days) whilst goods are awaiting dispatch from our warehouse, we do our very best to keep delays to a minimum. Please note: all our international orders are shipped according to the Incoterms® 2020 standards.

  1. Your rights to end the contract
    • Ending your contract with us.

Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing, when you decide to end the contract and whether you are a consumer or business customer:

  1. If what you have bought is faulty or misdescribed you may have a legal right to end the contract(or to get the product repaired or replaced or to get some or all of your money back), see clause 13;
  2. If you want to end the contract because of something we have done or have told you we are going to do, see clause 9.2;
  3. If you are a consumer and have just changed your mind about the product, see clause 9.3.You may be able to get a refund if you are within the cooling-off period, but this may be subject to deductions and you will have to pay the costs of return of any goods;
  4. In all other cases (if we are not at fault and you are not a consumer exercising your right to change your mind), see clause 9.6.
  • Ending the contract because of something we have done or are going to do.

If you are ending a contract for a reason set out at (a) to (e) below the contract will end immediately and we will refund you in full for any products which have not been provided. The reasons are:

  1. we have told you about an upcoming change to the product or these terms which you do not agree to (see clause 6.2);
  2. we have told you about an error in the price or description of the product you have ordered, and you do not wish to proceed;
  3. there is a risk that supply of the products may be significantly delayed because of events outside our control;
  4. we have suspended supply of the products for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 14 days; or
  5. you have a legal right to end the contract because of something we have done wrong.
    • Exercising your right to change your mind if you are a consumer (Consumer Contracts Regulations 2013).

If you are a consumer then for most products bought online you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.

  • When consumers do not have a right to change their minds.

Your right as a consumer to change your mind does not apply in respect of:

  1. products which are customised for you;
  2. products where the original packaging have been opened and/or damaged by you.
    • How long do consumers have to change their minds?

If you are a consumer how long you have to change your mind depends on what you have ordered and how it is delivered.

  1. Have you bought goods? If so you have 14 days after the day you (or someone you nominate) receives the goods, unless:
  2. Your goods are split into several deliveries over different days. In this case you have until 14 days after the day you (or someone you nominate) receives the last delivery.
    • Ending the contract where we are not at fault and there is no right to change your mind.

Even if we are not at fault and you are not a consumer who has a right to change their mind (see clause 9.1), you may request to end the contract. We may agree to your request and in doing so, may request you to pay us compensation as a condition to our agreement to allow you to end the contract. For the avoidance of doubt, we have absolute discretion as to whether we agree to your request or not.

  1. How to end the contract with us (including if you are a consumer who has changed their mind)
    • Tell us you want to end the contract.

To end the contract with us, please let us know by doing one of the following:

  1. Email us at [email protected]. Please provide your name, home address, details of the order and, where available, your phone number and email address.
  2. By post: write to us at 42 Clifford Road, Middlesex – Wembley, England HA0 1AE address, including details of your order number, what you bought, when you ordered or received it and your name and address.
  3. For damaged goods, you must contact us and provide images and descriptions of the damage as soon as the damage is discovered.
    • Returning products after ending the contract.

If you end the contract for any reason after products have been dispatched to you or you have received them, you must return them to us. You must post them back to us at 42 Clifford Road, Middlesex – Wembley, HA0 1AE, United Kingdom. If you are a consumer exercising your right to change your mind you must send off the goods within 14 days of telling us, you wish to end the contract. In this instance, goods must be returned unused, and in a fully re-saleable condition in their original packaging. Please also provide your Order reference when returning Goods.

  • Returning Items To Us.

Please note that it is the customer’s responsibility to check that the courier service they use for the return of any item accepts all materials enclosed therein.

  • When we will pay the costs of return.

We will pay the costs of return:

  1. if the products arrived damaged, faulty or misdescribed; or
  2. if you are ending the contract because we have told you of an upcoming change to the product or these terms, an error in pricing or description, or because you have a legal right to do so as a result of something we have done wrong.
    In all other circumstances (including where you are a consumer exercising your right to change your mind) you must pay the costs of return.

    • How we will refund you.

If you are entitled to a refund under these terms we will refund you the price you paid for the products including delivery costs, by the method you used for payment, if valid, or by BACS. However, we may make deductions from the price, as described below.

  • When we may make a deduction from refunds if you are a consumer exercising your right to change your mind. 

If you are exercising your right to change your mind:

  1. We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the goods if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
  2. The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer. For example, if we offer delivery of a product within 3-5 days at one cost but you choose to have the product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.
    • When your refund will be made.

We will make any refunds due to you as soon as possible. If you are a consumer exercising your right to change your mind, then:

  1. If the products are goods your refund will be made within 14 days from the day on which we receive the product back from you or, For information about how to return a product to us, see clause 10.2.
  2. In all other cases, your refund will be made within 14 days of your telling us you have changed your mind.
  3. Our rights to end the contract
    • We may end the contract if you break it.
  4. We may end the contract for a product at any time by writing to you if:
  5. you do not make any payment to us when it is due, and you still do not make payment within 7 days of us reminding you that payment is due;
  6. you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products, for example, specifications, the full address for delivery, special access requirements;
  7. you do not, within a reasonable time, allow us to deliver the products to you; or
  8. you are abusive to staff members.
    • You must compensate us if you break the contract.

If we end the contract in the situations set out in clause 11.1 we will refund any money you have paid in advance for products we have not provided but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.

  • We may withdraw the product.

We may write to you to let you know that we are going to stop providing the product. We will let you know as soon as possible in advance of our stopping the supply of the product and will refund any sums you have paid in advance for products which will not be provided.

  • We may end the contract if the price is wrong.

We retain the right to end the contract in circumstances where the product is incorrectly priced as set out in clause 15.4.

  1. If there is a problem with the product

How to tell us about problems.

If you have any questions or complaints about the product, please contact us. You can contact our sales department by writing to at [email protected]

  1. Your rights in respect of defective products
    • We are under a legal duty to supply products that are in conformity with this contract. See below for a summary of your key legal rights in relation to the products. Nothing in these terms will affect your legal rights.

 

Summary of your key legal rights

This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk.

 

If your product is goods, the Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product your legal rights entitle you to the following:

  • up to 30 days: if your goods are faulty, then you can get an immediate refund.
  • up to six months: if your goods cannot be repaired or replaced, then you are entitled to a full refund, in most cases.
  • up to six years: if your goods do not last a reasonable length of time you may be entitled to some money back.
    See also clause 9.3.

    • Your obligation to return rejected products. 

If you wish to exercise your legal rights to reject products you must post them back to us. We will pay the costs of postage as appropriate. Please email us at [email protected] for a return label or to arrange collection.

  • EU consumers.

If you reside in an EU member state, you are entitled to the mandatory consumer protection as provided in that EU member state.

  1. Price and payment
    • Where to find the price for the product.

The price of the product (which includes VAT, if applicable) will be the price indicated on the web pages when you placed your order. VAT is automatically removed if you are arranging a delivery to a non-VAT paying country. We take all reasonable care to ensure that the price of the product advised to you is correct. However please see clause 14.5 for what happens if we discover an error in the price of the product you order.

  • We will pass on changes in the rate of VAT (if applicable).

If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.

  • What happens if we got the price wrong.

It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product’s correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product’s correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we proceed with your order. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and, if applicable, require the return of any goods provided to you.

  • When you must pay and how you must pay.

We accept payment with major credit and debit cards and other payment methods as set out in our website. When you must pay depends on what product you are buying:

  1. For goods, you must pay for the products when you place the order and before we dispatch them.

All credit/debit card payments on themotleys.co website are processed through Stripe which guarantee that your transactions are secure. Your payment will be debited when you complete the checkout of your order.

  1. Every time you enter an area of the site that carries or requires sensitive information such as your credit card details, an icon resembling a padlock will appear somewhere within the browser window dependant on the browser you are using and you will also see the address bar turn green. This indicates that the site is secure. You can click on the padlock to see more information.
    • What to do if you think an invoice is wrong.

If you think an invoice is wrong, please contact us promptly to let us know. You will not have to pay any interest until the dispute is resolved. Once the dispute is resolved we will charge you interest on correctly invoiced sums from the original due date.

  1. Our responsibility for loss or damage suffered by you if you are a consumer
    • We are responsible to you for foreseeable loss and damage caused by us.

If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so.

This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products and for defective products under the Consumer Protection Act 1987.

  • We are not liable for business losses. 

If you are a consumer, we only supply the products to you for domestic and private use. If you use the products for any commercial, business or re-sale purpose our liability to you will be limited as set out in our business to business terms & conditions.

  1. How we may use your personal information
    • How we will use your personal information.

We will use the personal information you provide to us:

  1. to supply the products to you; for example, we will provide your name and address to our delivery partners;
  2. to process your payment for the products; and
  3. if you agreed to this during the order process, to give you information about similar products that we provide, but you may stop receiving this at any time by contacting us.
    • We will only give your personal information to third parties where the law either requires or allows us to do so.
  4. Other important terms
    • We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
    • You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
    • Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.
    • If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
    • Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you, but we continue to provide the products, we can still require you to make the payment at a later date.
    • Which laws apply to this contract and where you may bring legal proceedings if you are a consumer in the UK and EU. These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in an EU member state you are entitled to any mandatory consumer protection in that EU member state and you can bring legal proceedings in respect of the products in either that EU member state or the courts of England and Wales.
    • Which laws apply to this contract and where you may bring legal proceedings if you are a consumer outside the UK and EU. These terms are governed by English law and you must bring legal proceedings in respect of the products in the courts of England and Wales.
  5. Free Gifts
    • From time to time we may offer free gift promotions on the Website. In order to claim a free gift, you must quote the relevant gift code when placing your online or telephone order. When shopping online, please enter the gift code in the ‘Promotional Offers’ box in your shopping basket and follow the on-screen instructions.
    • Delivery or postal charges may be payable by you in respect of free gifts and this will be made clear to you on the Website where the free gift is advertised.
    • Where a free gift is offered subject to a minimum spend requirement, VAT and supplementary charges (such as delivery, gift wrap or postage & packing) may still be payable and shall not count towards a minimum spending requirement.
    • If you qualify for a free gift by satisfying a minimum spend threshold and you decide to return some of the goods purchased (and not the free gift) and therefore reducing your order value below the minimum spend threshold, we reserve the right to charge full retail price for the free gift.  This amount will be deducted from any refund due back to you for the returned items.
    • Similarly, where a free gift is offered subject to the purchase of a specified item, if you decide to return the specified item, you will need to return (at your cost) the free gift to receive a credit or refund otherwise we reserve the right to charge full retail price for the free gift and deduct this amount from any refund due back to you.
    • We reserve the right to substitute with a product of equal or greater value in the event that stock of a selected gift item becomes unavailable.
    • Where possible free gifts earned will be dispatched with your order. If that is not possible, we aim to deliver your free gift within 28 working days of you placing your order.
  6. Vouchers
    • From time to time we may send you by email or post-web-coupons. These are codes which you may input on our website to qualify for certain promotions. Web coupons are subject to these Terms and Conditions and any terms and conditions notified to you at the time of issuance of the web-coupon.
    • A web-coupon is redeemed by entering its code at the appropriate point in the purchase process on the Website.
    • We reserve the right to withdraw or cancel a web-coupon for any reason at any time.
    • Web-coupons cannot be exchanged for cash [or be used to purchase gift vouchers].
    • Unless expressly stated at the time of issue, each web-coupon will be valid for use by the recipient of the web-coupon and by such recipient only once and may be used in conjunction with any other promotion.
    • In accordance with guidelines from HM Revenue and Customs, a web-coupon is treated as cash, therefore VAT is due on the full value of an order and you will be required to pay VAT on the full value of the order unless otherwise stated in any terms accompanying the web coupon.
    • Web-coupons may only be used at the Website.
    • From time to time certain products may be excluded from web-coupon offers and any such exclusion will be notified to you along with the web-coupon or through the Website.
    • Web-coupons may be limited to redemption in respect of certain products or certain products may be excluded from the ambit of use of the web-coupon, in which case notice will be given to you at the time of issue of the web-coupon.
    • Excluded goods and services will not count towards any qualifying conditions for offers and will not benefit from any promotional discount.
    • No web-coupon may be copied, reproduced, distributed, or published directly or indirectly in any form or by any means for use by an entity other than the original recipient, without our prior written permission.
    • Web-coupons distributed or circulated without the written approval of Bright Potato Ltd, for example on an Internet message board or on a “bargains” website, are not valid for use and may be refused or cancelled.
    • When you use a web-coupon you warrant to us that you are the duly authorised recipient of the web-coupon and that you are using it in good faith.
    • If you redeem, attempt to redeem or encourage the redemption of web-coupons to obtain discounts to which you or a third party are not entitled you may be committing a civil or criminal offence.
    • If we reasonably believe that any web-coupon is being used unlawfully or illegally we may reject or cancel any web-coupon and you agree that you will have no claim against us in respect of any rejection or cancellation. We reserve the right to take any further action it deems appropriate in such instances.
    • If we refuse a web-coupon submitted as part of an order, for any reason, we will inform you before the order is dispatched to advise of the correct cost of the order and give you the opportunity to cancel the order.

Unless otherwise stated on individual voucher there is a maximum two-month period from the date of your order whereby you are able to claim web-coupons which have not been received.

  1. Discounts
    • All products that qualify for discounts are tagged with a blue label marked “sale” and an indication of the discount price on the product page. Products which do not display a label are not eligible for discounts.
    • Where an online offer states that a discount is given on a purchase up to a stated percentage, the discount given will only be applicable to qualifying products and the percentage of discount given will vary between qualifying products.
    • Supplementary charges such as delivery or postage & packing shall not be discounted unless specifically stated in the promotion description.
    • Where applicable, free shipping will be calculated on the total net amount of your basket. Unless otherwise stated this condition will be applicable to all vouchers and free gifts.
    • Refunds for goods purchased under a promotional offer will be based on the terms of the promotional price. Your statutory rights are not affected.
  2. Legal Notice
    • Copyright

Copyright in the documents provided in this site (including logos, graphics, text, photos, icons, images, data, software and designs) are owned by Bright Potato Ltd.

    1. For press inquiries, please contact us at [email protected]